How can we help you?

You have the possibility to return one or more items within 60 days provided that the items respect our return conditions (unworn, labeled and in their original packaging).

For orders placed on carhartt-wip.com, please use our digital returns process.

For orders placed via our App, please go to the "Orders" section in your account to access the return portal.

To find a drop-off location near you, click here.

You track your return via our digital returns portal. For more information, click on the video below:

Unfortunately, it is not currently possible to return your order to a Carhartt WIP store.

Unfortunately, it is not possible to accept returns or faulty items if the products were not purchased from the Carhartt WIP online shop.

Your refund will be processed within 12 working days of your package being returned. We will email you to confirm the refund.

If you are returning an item because of a quality issue, you have 60 days to log your return into our digital returns portal. Please indicate the reason as being due to a defective item. If the problem occurred after 60 days, please contact our customer service.

You may return discounted items within 60 days of receiving them.

Unfortunately, an exchange is not possible. You can return the unwanted item within 60 days of purchase and place a new order.