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You track your return via our digital returns portal. For more information, click on the video below:

You have the possibility to return one or more items within 60 days provided that the items respect our return conditions (unworn, labeled and in their original packaging).

Please use our new digital returns process.

Unfortunately, it is not possible to accept returns or faulty items if the products were not purchased from the Carhartt WIP online shop.

If you are returning an item because of a quality issue, you have 60 days to log your return into our digital returns portal. Please indicate the reason as being due to a defective item. If the problem occurred after 60 days, please contact our customer service.

For customers in Germany, it is possible to return your order within the 60-day return period to a Carhartt WIP store.

You may return discounted items within 60 days of receiving them.

Your refund will be processed within 12 working days of your package being returned. We will email you to confirm the refund.

To find a drop-off location near you, click here.

Unfortunately, an exchange is not possible. You can return the unwanted item within 60 days of purchase and place a new order.