What is the cost of shipping?
For deliveries to Austria, the shipping costs for Standard Shipping with DHL are €7,90. Shipping is free for orders over €99.
The shipping costs for Express Shipping with DHL Express (if available at Check-Out) are €22.
The minimum order value for any deliveries made to Austria is €20.
How long will the delivery take?
Orders delivered via Standard Shipping will usually arrive within 4 to 6 working days after you received the shipment confirmation.
Orders shipped via Express Shipping (if available at Check Out) and that were placed before 2 pm from Monday to Friday are guaranteed to be delivered the following day. All Express shipping orders placed after 2pm from Monday to Friday, on Weekends or on public holidays will be packed and handed over to DHL Express on the next following working day.
Please note that during high season and the sale, longer delivery times may occur.
What happens if I am not at home for the delivery?
The carrier will either make a second delivery attempt or deposit your package at a shipping affiliate close to your address.
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What happens if an item in my order is now sold out?
Our products can sell out quickly due to high demand. In the event that this occurs, you will be refunded the cost of the item(s). The refund will be made to the same payment method that was used for the initial order. The refund will be visible in your account within 7 working days.
What if shipping isn't offered to my country of residence?
We are sorry if we do not currently ship to your country. We are working to ensure that this becomes possible in the future. Until then, you can use our Store Finder to locate Carhartt WIP stores and stockists closest to you.
How can I track my shipment?
As soon as your parcel has been shipped, you will receive a shipment confirmation email including a tracking link that enables you to follow the status of your shipment via the carrier's website. In case you cannot find this e-mail in your inbox, please do not forget to check your spam folder as well. Usually, you should receive your order 3 - 5 working days after receipt of the shipping confirmation.